Delivery information

We’re committed to delivering your natural, high-quality wellness products safely and on time — every time. Below is everything you need to know about our shipping process, timelines, costs, and what to expect.

Order Processing Time

• All orders are processed within 1–3 business days (Monday–Saturday, excluding public holidays).
• Orders placed after 3 PM IST may be processed the next business day.
• We hand-pack every order with care to ensure your products arrive in perfect condition.

Domestic Shipping (Within India)

• Estimated Delivery Time: 5–10 business days from dispatch (most areas receive in 5–7 days; remote/pincode-specific areas may take longer).
• Shipping Partners: We use trusted carriers like Delhivery, Blue Dart, DTDC, or India Post for reliable service.
• Shipping Cost: Calculated at checkout based on weight, location, and order value. Free shipping applies on orders above ₹[insert threshold, e.g., 999].
• Tracking: You’ll receive a tracking link via email/SMS within 24 hours of dispatch. Track your order anytime on our website or the carrier’s site.

International Shipping

• Estimated Delivery Time: 8–15 business days, depending on your country and customs clearance (e.g., USA/UK/Europe: 8–12 days; other regions: up to 15 days).
• Shipping Partners: We partner with DHL, FedEx, or India Post International for secure global delivery.
• Customs & Duties: International customers are responsible for any import duties, taxes, or customs fees imposed by their country. These are not included in our shipping charges and are payable upon delivery. We recommend checking your local customs rules before ordering.
• Restricted Countries: We currently ship to most countries worldwide, but some destinations may have restrictions on natural/herbal products — contact support if unsure.
• Tracking: Full tracking provided via email; updates appear in real-time.